We are committed to safeguarding the privacy of our website visitors and service users.
This policy applies where we are acting as a data controller with respect to the personal data of our website visitors and service users; in other words, where we determine the purposes and means of the processing of that personal data.
In this policy, “we”, “us” and “our” refer to data controller name. For more information about us, see Section 13.
This document was created using a template from SEQ Legal (seqlegal.com).
How we use your personal data
In this Section 3 we have set out:
the general categories of personal data that we may process;
in the case of personal data that we did not obtain directly from you, the source and specific categories of that data;
the purposes for which we may process personal data; and
the legal bases of the processing.
We may process data about your use of our website and services (“usage data”). The usage data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use. The source of the usage data is Google Analytics. This usage data may be processed for the purposes of analysing the use of the website and services. The legal basis for this processing is our legitimate interests, namely monitoring and improving our website and services.
We may process your account data (“account data”). The account data may include your name and email address. The source of the account data is you. The account data may be processed for the purposes of operating our website, providing our services, ensuring the security of our website and services, maintaining back-ups of our databases and communicating with you. The legal basis for this processing is our legitimate interests, namely the proper administration of our website and business.
We may process your information included in your personal profile on our website (“profile data”). The profile data may include your name, address, telephone number, email address, profile pictures, gender, date of birth, relationship status, interests and hobbies, educational details and employment details. The profile data may be processed for the purposes of enabling and monitoring your use of our website and services. The legal basis for this processing is our legitimate interests, namely the proper administration of our website and business.
We may process your personal data that are provided in the course of the use of our services (“service data”). The source of the service data is you. The service data may be processed for the purposes of operating our website, providing our services, ensuring the security of our website and services, maintaining back-ups of our databases and communicating with you. The legal basis for this processing is our legitimate interests, namely the proper administration of our website and business.
We may process information contained in any enquiry you submit to us regarding goods and/or services (“enquiry data”). The enquiry data may be processed for the purposes of offering, marketing and selling relevant goods and/or services to you. The legal basis for this processing is our legitimate interests, namely the proper administration of our website and business.
We may process information relating to transactions, including purchases of goods and services, that you enter into with us and/or through our website (“transaction data”). The transaction data may include your contact details, your card details and the transaction details. The transaction data may be processed for the purpose of supplying the purchased goods and services and keeping proper records of those transactions. The legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract and our legitimate interests, namely our interest in the proper administration of our website and business.
We may process information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters (“notification data”). The notification data may be processed for the purposes of sending you the relevant notifications and/or newsletters. The legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.
We may process information contained in or relating to any communication that you send to us (“correspondence data”). The correspondence data may include the communication content and metadata associated with the communication. Our website will generate the metadata associated with communications made using the website contact forms. The correspondence data may be processed for the purposes of communicating with you and record-keeping. The legal basis for this processing is our legitimate interests, namely the proper administration of our website and business and communications with users.
We may process identify general category of data. The source of this data is you. This data may be processed for specify purposes. The legal basis for this processing is our legitimate interests, namely the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.
We may process any of your personal data identified in this policy where necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure. The legal basis for this processing is our legitimate interests, namely the protection and assertion of our legal rights, your legal rights and the legal rights of others.
We may process any of your personal data identified in this policy where necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, or obtaining professional advice. The legal basis for this processing is our legitimate interests, namely the proper protection of our business against risks.
In addition to the specific purposes for which we may process your personal data set out in this Section 3, we may also process any of your personal data where such processing is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.
Please do not supply any other person’s personal data to us, unless we prompt you to do so.
Providing your personal data to others
We may disclose your personal data to any member of our group of companies (this means our subsidiaries, our ultimate holding company and all its subsidiaries) insofar as reasonably necessary for the purposes, and on the legal bases, set out in this policy.
We may disclose your personal data to our insurers and/or professional advisers insofar as reasonably necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, obtaining professional advice, or the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.
In addition to the specific disclosures of personal data set out in this Section 4, we may disclose your personal data where such disclosure is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person. We may also disclose your personal data where such disclosure is necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.
Retaining and deleting personal data
This Section 6 sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal data.
Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.
Notwithstanding the other provisions of this Section 6, we may retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.
We may update this policy from time to time by publishing a new version on our website.
You should check this page occasionally to ensure you are happy with any changes to this policy.
We may notify you of changes to this policy by email.
You may instruct us to provide you with any personal information we hold about you; provision of such information will be subject to:
the payment of a fee (currently fixed at GBP 10); and
the supply of appropriate evidence of your identity (for this purpose, we will usually accept a photocopy of your passport certified by a solicitor or bank plus an original copy of a utility bill showing your current address).
We may withhold personal information that you request to the extent permitted by law.
You may instruct us at any time not to process your personal information for marketing purposes.
In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt out of the use of your personal information for marketing purposes.
A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.
Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.
Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.
Cookies that we use
1 Cookies used by our service providers
1 Managing cookies
Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via your browser settings.
Blocking all cookies will have a negative impact upon the usability of many websites.
If you block cookies, you will not be able to use all the features on our website.
This website is owned and operated by Dive Sight
We are registered in England and Wales under Company Number 12250263, and our registered office is Dive Sight Ltd, 99 Carlisle St E, Sheffield S4 7QN.
Our principal place of business is at Dive Sight Ltd, 99 Carlisle St E, Sheffield S4 7QN.
You can contact us:
by post, to the postal address given above;
using our website contact form;
by telephone, on the contact number published on our website; or
by email, using the email address published on our website.
Data protection officer
Our data protection officer’s contact details are: Liam Ward, Dive Sight Ltd, 99 Carlisle St E, Sheffield S4 7QN, Call 0114 327 3140.
Get the Latest Offers and New Product Updates
Also receive 10% off your first order - sign up to our newsletter now!
Mask is a game-changer and arrived nice and quickly (I'd left it late to order so, when it still came in time for me to go on holiday, I was thoroughly chuffed). IT is a little clunky - emailed updates of order status never arrived and it felt odd having to email PD separately rather than it being on the form used to upload the prescription.
Really pleased with my Dive Sight mask. My local Boots optician had told me my prescription was too complicated for a mask but Liam assured me it was no problem. The mask is fantastic and gives me great vision, I’m so pleased with it!
After trying lenses in a TUSA I decided to have bi focal lenses fitted to my Hollis and it was worth it. I can clearly see the digital display on my dive computer, distance has improved and the lenses look to be part of the original mask. Good customer service from Liam who kept me informed on progress, including a couple of video clips and can’t complain at a 2 weeks turn around time. Should have done this before trying the basic option.
I ordered a Tusa mask with the Franklin lenses and have now used them so can give an honest review. The mask and lenses are excellent and a real game changer for me so I am very happy with the product. The order process was very easy, including adding my prescription details. What was a little less ideal was the lack of communication despite a number of emails and phone calls chasing my order. I have to say though that once I did get an answer they were very helpful and quick to complete it and it arrived just in time for my trip.
Just received my second Dive Sight mask (changed prescription). This time I went for Franklin lens in R, to give me a much bigger area for my camera viewfinder. Turned up on time, looks good (in my old Mares X-Vision mask). So looking forward to taking it diving.
Liam was SUPERB! I had a very short timeline to get my mask sent to him and for the lenses to be added and sent back before I left for Sipadan. It was extremely smooth - he communicated every step of the way and made sure I got the reassurance to manage my stress! The mask itself, I was worried it was going to look awful but in fact, it was only when I mentioned it that people were like "ohhh yes I see now". And best of all, I could see perfectly - my NDL, which of course is the most important thing! Thanks Liam, cant recommend you and Divesight enough (recommended by Kieran in Robinhood Watersports Leeds).
Great advice, easy process and regular updates. And as promised (by the dive store that recommended me) the dive mask is exactly like wearing glasses. Really looking forward to our silver wedding anniversary trip being able to fully see underwater for the first time in over 20 years! Thanks Liam and Dive Sight
well after 72 tropical dives and having issues with plastic inserts continually fogging. Time for a change sent liam my Hollis Mask and my prescription +7.5 and within 2 weeks the bonded lenses were back. So off to the Philippines wow wow wow, I was able to see all the small critters as well as being able to take macro photos. The good part was not once did my mask fog up in over 30 dives. I am well impressed with the service from Liam and his team. If you wear prescription lenses then this is a must. Thank you Liam for the service and the email contact.
I havent used my old mask again since getting my prescription one from Dive Sight. it is awesome. so convenient. Only took two weeks from ordering to delivery. quality is perfect. I really would recommend to anyone who normally faffs about with contact lenses before diving. prescription masks are the way to go! thank you very much for my mask!! 😀😀
5*. I sent a paper copy of my prescription in the google box and 2 weeks later my Goggles returned. Prescription was spot on and made my experience 10x’s better. Anyone who wears glasses I highly recommend getting the prescription lenses fitted .
My husband and I had new facemasks updated with prescription lenses by Dive Sight, and are delighted with the results. The clarity of vision was a huge bonus when snorkelling and diving in the Maldives!
Ordered two masks from Liam and the team at Drive Sight for myself and my wife. Order process was very easy and prescriptions were spot on. Good choice of masks available and the Cressi mask we settled on is excellent. Really looking forward to our holiday in Feb so we can test the masks under the water. Great service and communication. I would definitely recommend dive sight.